As a Civils Coordinator, you will support the Planning and Utilisation team, working closely with the Lead Coordinator and Resource Coordinator to ensure efficient and effective planning functions.
Connect It Utility Services
Civils Coordinator
About this vacancy
Location:
Head Office – SO30 2JR
Responsibilities
- Work alongside the other team members to enhance efficiency.
- Work closely with the Senior Reinstatement Manager to align operational goals and ensure smooth execution of reinstatement activities.
- Order tarmac based on provided dimensions
- Drive and monitor the usage of heavy plant machinery
- Strategically plan the deployment and scheduling of grab vehicles to support civils and reinstatement operations.
- Manage and process civils booking forms accurately to ensure proper documentation and scheduling.
- Ensure compliance with SWUK Protocol legislation through diligent administration and record-keeping.
- Maintain a minimum of 80% utilization across civils and reinstatement teams.
Qualifications
- Competent use of Salesforce CRM
- Good working knowledge of Microsoft Office, particularly Outlook, Excel, and Word.
- Previous experience in a customer service environment.
Skills Required
- Ability to assign jobs efficiently and communicate clearly with stakeholders.
- Strong organisational skills to manage plant usage, grab scheduling, and team utilization.
- Understanding of SWUK Protocol legislation and its administrative requirements.
- Experience in ordering materials with accurate dimension requirements.
- Strong skills in handling customer interactions and directing inquiries appropriately.
Qualities & Behaviours
- Fast Moving: Demonstrates agility and efficiency in handling tasks and projects.
- Customer Centric: Focuses on understanding and meeting customer needs to ensure high satisfaction.
- Results Driven: Committed to achieving goals and delivering quality outcomes.
- Innovative: Embraces new ideas and solutions to improve processes.
- Engaging: Inspires and motivates others through effective communication and leadership.
- Proactive: Takes initiative to address potential issues and enhance project delivery.
- Detail-Oriented: Pays close attention to detail, ensuring accuracy and adherence to standards.
- Collaborative: Works effectively with cross-functional teams, including reinstatement and civils teams.
Additional Information
- Employees must consider Quality, Health, Safety, Information Security, and Environmental outcomes in all actions, fostering relationships for idea exchange, following ISO Systems, Policies and Procedures, and reporting incidents. Priority must be given to health, safety, collaboration with managers, safeguarding of assets, and the responsible use of equipment provided.
- Working at all times in accordance with company policies, procedures, and processes.