New Business and Account Development
- Develop and deliver territory and account plans to generate new business opportunities.
- Build relationships with developers, contractors, consultants and commercial clients.
- Generate enquiries through networking, referrals, customer meetings and industry engagement.
- Develop existing customer relationships to secure repeat business and identify future opportunities.
- Promote the full range of Connect it services across target markets.
Opportunity Qualification and Tender Coordination
- Qualify opportunities to ensure alignment with business objectives, capabilities and commercial requirements.
- Gather and coordinate information required for estimating and tender submissions.
- Work closely with Estimating, Commercial, Technical and Operations teams to support successful bid development.
- Manage customer engagement throughout the tender process, including clarifications and proposal reviews.
- Ensure opportunities progress efficiently through the sales cycle.
Sales Conversion and Commercial Management
- Drive the conversion of quotations, tenders and proposals into awarded projects.
- Conduct structured follow-up activities with customers and key stakeholders.
- Support commercial negotiations in line with approved pricing, margin and governance requirements.
- Develop a clear understanding of project scope, customer requirements and delivery expectations.
- Ensure customer commitments are accurately captured and communicated.
Pipeline Management and Handover
- Maintain accurate opportunity, customer and forecasting information within Salesforce and CRM systems.
- Monitor pipeline performance, expected award dates and sales activity.
- Provide accurate forecasts and updates on opportunities, risks and conversion progress.
- Capture customer feedback and lessons learned to improve future performance.
- Coordinate effective handovers of secured projects to delivery teams.
Reporting and Continuous Improvement
- Produce sales activity reports, forecasts and performance updates.
- Monitor pipeline coverage, conversion rates, new customer acquisition and repeat business opportunities.
- Maintain accurate and complete CRM records.
- Identify opportunities to improve sales processes, customer engagement and performance.
- Support the achievement of business growth and profitability objectives.
